Shipping Information

We offer FREE SHIPPING in Canada on orders over $125.00*

Flat Rate is currently $145 for Gazebos. (Ontario Excluded)

IMPORTANT: We do NOT ship to P.O. Boxes 

All Palram Products ship from the below warehouse address 

1700 Courtneypark Drive East, Unit 2,  
Mississauga, Ontario
L5T 1W1 Canada

Free shipping is only available for non-remote delivery within Canada.

In-stock orders usually ship within approximately 4-7 business days after receipt, and take approximately 5-10 business days in transit. 

There is a $17.00 flat rate shipping fee for orders under $125.00 to non-remote areas.

*For delivery to the Territories (Yukon, Northwest Territories, and Nunavut), and or areas deemed remote locations (e.g. Pender Island) a fee will apply.

Shipping cost for the Territories and remote locations:

Order Cost (before tax) Shipping Cost
less than $500 $150.00
$500 to $749.99 $200.00
$750 to $949.99 $250.00
$950 to $1,249.99 $300.00
$1,250 to $1,499.99 $400.00
$1,500 to $1,999.99 $500.00
$2,000 to $2,499.99 $600.00
$2,500 to $2,999.99 $700.00
$3000 and up $1,000.00

 

If you have not received your order within 10 business days from the time tracking information has been provided to you, please inform us at sales@awnings-canada.ca

When your order arrives:

Ensure you make a note on the shippers form of any damaged or missing items.

For Minor Damages - Do not refuse delivery for minor damage. If a package is damaged, check the contents for damage before refusing delivery. If damage appears to be minor, and only a few items need to be replaced, we recommend accepting the shipment (or at least any undamaged packages) after making note of damages on delivery receipt. Doing this will speed up the replacement process in many cases because parts can be shipped sooner and faster delivery methods can be used. Damaged or missing items noticed upon delivery should be reported promptly and will be replaced at our expense.

Take inventory of the shipment:

Check the number of boxes received against the number shown on the driver's delivery sheet. If there is a discrepancy, write the number of missing boxes on your copy and the driver's copy of the receipt, and have the driver sign both copies.

If there are any problems with your shipment, please contact us immediately so we can make arrangements to resolve shipping issues.

 We deliver to all cities in Canada.

Toronto, Ottawa, Mississauga, Hamilton, Brampton, London, Vaughan, Windsor, Kitchener, Burlington, Greater Sudbury, Oshawa, St. Catharines, Barrie, Cambridge, Kingston, Guelph, Whitby, Thunder Bay, Chatham-Kent, Waterloo, Brantford, Pickering, Niagara Falls, Sault Ste. Marie, Peterborough, Kawartha Lakes, Sarnia, Norfolk County, North Bay, Welland, Belleville, Cornwall, Haldimand County, Timmins, Quinte West, St.Thomas, Woodstock, Brant, Stratford, Orillia, Prince Edward County, Brockville, Owen Sound, Clarence-Rockland, Port Colborne, Thorold, Kenora, Pembroke, Elliot Lake, Temiskaming Shores, Dryden in Ontario (TO)
To Vancouver, Victoria, Kelowna, Abbotsford, Kamloops, Nanaimo, Prince George, Chilliwack, Vernon, Courtenay, Surrey, Burnaby, Richmond, Abbotsford, Coquitlam ,Saanich, Kelowna, Delta and Langley Township in British Columbia (BC)
To Winnipeg and Brandon in Manitoba
To Calgary, Edmonton, Airdrie, Brooks, Camrose, Cold Lake, Fort Saskatchewan, Grande Prairie, Leduc, Lethbridge, Lloydminster, Medicine Hat, Red Deer, Spruce Grove, St. Albert and Wetaskiwin in Alberta
To Fredericton and Saint John in New Brunswick To St. John's at Newfoundland and Labrador To Halifax and Cape Breton (Sydney) in Nova Scotia To Saskatoon, Regina, Prince Albert, Moose Jaw; Yorkton, Swift Current, North Battleford in Saskatchewan
To Montreal, Quebec City, Sherbrooke, Montréal, Québec, Laval, Gatineau (Hull), Longueuil, Sherbrooke, Saguenay (Chicoutimi-Jonquière), Lévis {Levis}, Trois-Rivières {Trois-Rivieres}, Terrebonne, Saint-Jean-sur-Richelieu, Repentigny, Brossard, Drummondville, Saint-Jérôme {Saint-Jerome}, Granby, Shawinigan, Saint-Hyacinthe, Dollard-Des Ormeaux, Blainville, Châteauguay {Chateauguay}, Rimouski, Saint-Eustache, Victoriaville, Rouyn-Noranda, Salaberry-de-Valleyfield, Boucherville, Mirabel, Sorel-Tracy, Mascouche, Côte-Saint-Luc {Cote-Saint-Luc}, Val-d'Or {Val-dOr}, Pointe-Clair.